diff --git a/aqt/errors.py b/aqt/errors.py
index 821be049e..274822050 100644
--- a/aqt/errors.py
+++ b/aqt/errors.py
@@ -7,7 +7,7 @@ import re
 
 from anki.lang import _
 from aqt.qt import *
-from aqt.utils import showText, showWarning
+from aqt.utils import showText, showWarning, supportText
 from aqt import mw
 
 if not os.environ.get("DEBUG"):
@@ -126,10 +126,10 @@ add-ons section</a> of our support site.
 """)        
         if self.mw.addonManager.dirty:
             txt = pluginText
-            error = self._supportText() + self._addonText(error) + "\n" + error
+            error = supportText() + self._addonText(error) + "\n" + error
         else:
             txt = stdText
-            error = self._supportText() + "\n" + error
+            error = supportText() + "\n" + error
         
         # show dialog
         txt = txt + "<div style='white-space: pre-wrap'>" + error + "</div>"
@@ -146,27 +146,3 @@ add-ons section</a> of our support site.
         # highlight importance of first add-on:
         addons[0] = "<b>{}</b>".format(addons[0])
         return txt.format(", ".join(addons))
-
-    def _supportText(self):
-        import platform
-        from aqt.utils import versionWithBuild
-
-        if isWin:
-            platname = "Windows " + platform.win32_ver()[0]
-        elif isMac:
-            platname = "Mac " + platform.mac_ver()[0]
-        else:
-            platname = "Linux"
-
-        def schedVer():
-            try:
-                return self.mw.col.schedVer()
-            except:
-                return "?"
-
-        return """\
-Anki {} Python {} Qt {} PyQt {}
-Platform: {}
-Flags: frz={} ao={} sv={}
-""".format(versionWithBuild(), platform.python_version(), QT_VERSION_STR, PYQT_VERSION_STR, platname,
-           getattr(sys, "frozen", False), self.mw.addonManager.dirty, schedVer())
diff --git a/aqt/utils.py b/aqt/utils.py
index ee74071f7..b8ae7e5f2 100644
--- a/aqt/utils.py
+++ b/aqt/utils.py
@@ -567,6 +567,33 @@ def versionWithBuild():
         build = "dev"
     return "%s (%s)" % (appVersion, build)
 
+def supportText():
+    import platform
+    from aqt import mw
+    from aqt.utils import versionWithBuild
+
+    if isWin:
+        platname = "Windows " + platform.win32_ver()[0]
+    elif isMac:
+        platname = "Mac " + platform.mac_ver()[0]
+    else:
+        platname = "Linux"
+
+    def schedVer():
+        try:
+            return mw.col.schedVer()
+        except:
+            return "?"
+
+    return """\
+Anki {} Python {} Qt {} PyQt {}
+Platform: {}
+Flags: frz={} ao={} sv={}
+""".format(versionWithBuild(), platform.python_version(),
+           QT_VERSION_STR, PYQT_VERSION_STR, platname,
+           getattr(sys, "frozen", False),
+           mw.addonManager.dirty, schedVer())
+
 ######################################################################
 
 # adapted from version detection in qutebrowser